EIS Consulting Group

We Get It

If your IT support company is ALWAYS fixing your technology.

It's time to switch.

Fast response times are important when it comes to your business IT support. You want reassurance that if a disaster should strike, your support partner has your back and will get you up and running again in no time.

However. Too many IT support providers are spending most of their time reacting to issues, and not enough time preventing them.

While it’s true that you can’t prevent 100% of all IT problems – even with the greatest setup in the world there will be the occasional low-impact breach, or system failure – a proactive approach should dramatically reduce the issues that arise.

Because when your IT support partner is doing their job properly, they will spend the vast majority of their time monitoring, maintaining and updating your systems, to prevent unnecessary downtime or lost revenue.

It means they’re spotting and dealing with potential problems before they have an impact on your business. We call this Proactive Problem Prevention.

And the benefits to your business are countless.

A proactive approach to your IT could do more than save you time and money

My name is Angela and I’m the account manager here at EIS, a local IT support and data security company.

Back in the day, IT support used to be about fixing problems when they arose. Today, we know that prevention is better than cure, and that’s the philosophy that drives me and my team every day.

Sadly, too many IT support providers are still taking an old-fashioned approach to the job. Because it makes them money! They can charge you more if they drop everything and spend hours or days fixing a problem.

Then there’s the added cost of the downtime to your business. And the demotivated team. And the lost work or data. Oh, and the clients who are unhappy because their data has been breached, or their project not completed on time.

While a proactive approach may seem more expensive at the beginning, you soon realize the added value that comes with seeing your IT support partner less.

Do you know how many issues your business could have avoided in the last year if your approach to IT was more proactive than reactive?

Let’s find out. For a limited time I’m offering local businesses a proactive strength test.

My team of experts will talk to you about your business, your IT infrastructure, and the IT issues you’ve faced over the past 12 months. Using this information, they’ll be able to score your business on our proactive strength scale and make suggestions on the steps you could take to improve your score.

They’ll do all of this for no charge. It’s our investment in starting a working relationship with you.

It’s really easy to arrange this. My live calendar is below. Select the appointment date and time that suits you best.

Remember, no obligation to buy anything, ever.

Book your 20 minute call now.

Testimonials

“As an organization, our mission is around conservation and natural sciences. It has become a data-intensive science with lots of analysis to find trends. The needs of our organization compared with other non-profits can be considered much more sophisticated and EIS has really helped with that transition and implementation over the years. Noah and the team at EIS are confident IT professionals. I know that if I call them and say “hey, I’ve got an issue and I need some help” they always step up to the plate and are there. EIS brings the IT knowledge and common sense that you don’t get with a lot of IT professionals. Their ability to see the forest and not just the trees were really paramount to our working relationship.”
Michael, Chief Operations Officer

Wildlife Conservation and Research Non-profit Organization

“It’s been a great experience to work with the folks at EIS. When you have a request, it’s looked after quickly and efficiently. They’ve completed a couple of big projects for us, and the communication has really stood out above all. They can handle the challenge of communicating things in a way a toddler could understand when it comes to complex technical discussions.”

Kim, Operations Manager

Botanical Garden

“Everyone at EIS has been super professional, very responsive, incredibly competent, and the people are kind, nice, generous, easy to work with, and all-around fun people.

The thing that puts EIS above the rest is that when we must mobilize because something has happened, Noah and the team are there for us. We had a cybersecurity incident in October and not only was EIS ready to support us immediately, but then they worked on a whole plan to prevent it from happening in the future. So, there’s the regular helpdesk support but then there’s the consulting piece of the puzzle and there’s this relationship and continuous improvement piece that is hard to come by from other companies.”

Julia, Chief Operating Officer

Non-Profit Environmental Organization